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The utilization of N+1 power is
the most efficient and cost effective way to achieve the high level of reliability required
in today’s business environment.
Network Reliability 24x7 Network Operations Center (NOC) at IDC, continuously
monitors the health of all components including switches, routers, servers, applications,
firewalls, leased links and Internet traffic flowing through IDC network
Security Practices
- Hosting environment includes several layers of security
- Best practices for keeping data secure between internal and outside systems such as
an end-user browser (SSL, Firewall etc.)

Secure Socket Layer (SSL) : uses a cryptographic system that uses two keys to
encrypt data − a public key known to everyone and a private or secret key known only
to the recipient of the message. Both Netscape Navigator and Internet Explorer support
SSL, and many Web sites use the protocol to obtain confidential user information, such as
credit card numbers. By convention, URLs that require an SSL connection start with https
instead of http
*Firewall : A firewall’s basic task is to regulate some of the flow of traffic between computer
networks of different trust levels. Typical examples are the Internet which is a zone with no
trust and an internal network which is a zone of higher trust. A zone with an intermediate
trust level, situated between the Internet and a trusted internal network, is often referred to
as a “perimeter network” or Demilitarized zone (DMZ).
Physical Security at IDC : Only GOLS authorized staff is allowed access to servers
Co-located at IDC, which consist of multiple layers of security that includes Physical
identification at point of entry, Biometrics for access to server hall and video surveillance
Client Data Confidentiality
- Confidentiality and non-disclosure agreement with each employee at the time of
appointment
- Policy of sharing information on need-to-know basis
- If needed, confidentiality agreement from each team member on the project can be
obtained specifically for a project / client
- IT security measures such as access control, passwords for individual employees,
restrictions on sending attachments outside, disabling CD / USB copying from
workstations
- General practice of signing NDA with clients
- Security measures like access control, attachment restrictions, disabling USB / CD
copying, data access restrictions using the latest in document management / control
systems (Powered by Microsoft)
- Access control restrictions in Office + IDC (Access card + bio-metric)
- 24/7 CCTV surveillance
* Gols uses state-of-the–art firewall at the IDC & HQ as shown in the diagram in the previous page. |